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Logistics and Motor fleet

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Javier Lugrís

Javier Lugrís

Logistics and Motor fleet Unit Manager logisticayflotas@march-rs.es

Logistics and transport is one of the most important sectors in the Spanish economy and one of the major driving forces behind economic growth. It contributes around 8% of GDP and has become a key differentiator that stands out from other sectors of the economy.

Spain’s exceptional geographical location, together with its top-level transport infrastructures, makes it a key logistical strategic hub for trade flows and goods from the European Union and the rest of the world.

The major challenges and trends in the logistics and transport sector include the boom in e-commerce and the last mile, the transformation of vehicle fleets and the incorporation of new mobility models, “green logistics” and sustainability in the distribution of goods in large cities, digitalisation and the incorporation of technology in all logistical processes, optimisation, predictive analysis and traceability of shipments, cyber-security, etc.

The complex nature of the logistics and transport sector due to its globalisation and to the various participants and their responsibilities, require a specialist to identify all the risks associated with the sector and design a customised Insurance Programme.

Furthermore, the dynamism and growth of the logistics and transport sector require the constant updating of all risks, and the high volume of shipments, the provision of a flexible, efficient claims processing service, through online tools and specialised professionals.

Participants involved in logistics and transport

Logistics operators provide all the services that their clients demand to ensure the optimisation of the supply chain, a complex task requiring coordination and constant adaptation that makes it difficult to identify risks, and as a result, to choose an insurance policy that guarantees all their needs.

The characteristics of the sector mean that standard, non-specialised coverage is not enough. Logistics and industrial courier operators need insurance that distinguishes the responsibility for goods for transport from the liability for storage, and that meets the challenges of managing stocks, preparing orders, full loads in inter-centres, storage, capillary distribution, etc.

For manufacturers and distributors, the sale of their products is the final aim of their activity, so they need a broad range of coverage that meets all the risks that endanger their products, and as a result, the profitability of their business.

Once the products are ready to be sold, it is vital to guarantee their security during the storage and transport stages, to prevent mishandling from wasting the financial investment carried out in the development and production phases.

Express parcel and Courier companies are characterised by their complex structure (collaborators, local branches or franchises), an essential factor in designing their insurance and management systems.

Facilitating communication among the various parts of this structure and their headquarters is essential to meet the needs of these kinds of businesses, especially, in those that are more decentralised. This can be done by using statistics and detailed itemised information that make it possible to optimise the cost of insurance and to maximise efficiency.

Forwarders and transport agencies are highly vulnerable to possible claims for damage caused to their customers’ goods. To ensure adequate protection against these risks, that are inherent to the very nature of these companies, it is vital to have insurance adapted to meet goods transport legislation.

In companies that specialise in full loads and groupage, the high volume of loads that they carry means that each claim may have a huge impact. For this reason, insurance for these companies must be designed meticulously, guaranteeing coverage for all national and international claims that occur, without compromising the economic viability of the company.

The actual carriers are the final link in the contractual transport chain and accept more risks and responsibility than other participants, as they are directly liable for any damage that goods may suffer while being transported and for any personal or material damage that they cause to third parties.

The design of their insurance must be totally customised according to the goods being carried or the contractual responsibility that they take on with their customers, among other aspects.

Exclusive logistics and transport services

  • Goods transport claims management tool:
    We provide an online tool with direct communication with specialist processors. This helps to create a claims-processing methodology, by identifying the documentation required for each type of claim. It includes a color code to quickly identify the status of each claim.
  • Insurance notification tool about insured goods:
    Online tool that makes it possible to insure, immediately, the goods being carried, from trip to trip. 24x7 connection from anywhere with Internet access. It makes it possible to obtain Insurance Certificates for each insured trip.
  • Insurance Validation Programme for Self-employed workers:
    System for logistics and transport companies and their sub-contracted self-employed workers that consists of designing a customised Insurance Programme for the main risks that the self-employed face, that protects the company against any costs that it is not directly responsible for, and self-employed workers from any liabilities with regard to goods and third parties, in carrying out their usual activity.

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